Frequently Asked Questions
We currently deliver Monday to Sunday.
We deliver anytime from 11am to 5pm and we do not provide for time specific deliveries. We endeavour to have all deliveries done by 5pm, with priority to offices.
If you need a message, address or delivery date changed, do drop us an email at customerservice@teatime.com.my
If you would like to cancel your order, do drop us an email at customerservice@teatime.com.my. Depending on the status of your bunch, we will confirm with you whether the cancellation can be made. Orders that have already been prepared, picked up or are en route cannot be cancelled. So, it’s preferable that you get in touch with us at least 24 hours’ before the delivery of your bunch.
We have three payment methods available on our website, Payments may be made via local bank transfers, credit/debit card and PayPal.
